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Terms & Conditions

This website is operated by Move Baby Move. Throughout the site, the terms “we”, “us” and “our” refer to Move Baby Move. Move Baby Move offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Delivery and Refund policy

We will arrange postage of received orders within 3-5 working days from order.  We are unable to guarantee time of delivery.
We will replace product- executed at our discretion- if product is lost in transit.
We are not responsible if a customer enters incorrect delivery address.  We will not provide a replacement product in this circumstance.
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  Our customers are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
Our customers are also entitled to have the goods replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In addition to your rights under the Australian Consumer Law, if you receive a product that you believe is faulty, we will offer you a voucher to replace the item or purchase another item from our website at our expense as an alternative remedy. It will be our customer’s responsibility to mail the item back to our postal address listed below.

 

Information we provide

We provide information about baby development but are not responsible for your baby’s development. Consult a healthcare professional if you are concerned about your baby’s health and development.
We recommend customers read safety disclaimer on Baby Activity Program and Program before commencing activities.

 

Secure transaction

We offer payment processing through PayPal.  Credit Card payments are made directly through PayPal’s secure payment gateway to insure your personal and credit card details are kept safe.  None of your payment details are stored, ensuring your details are protected